Great to board a dog. Good staff and clean
We decided to send our dog (a toy poodle mix) here while vacationing in NH. We contracted for 7 days of daycare and several nights of boarding. Our dog attended two days of doggy daycare to get acclimated before doing overnight boarding. We were told he did fine and the staff raved about how sweet our dog was. We then boarded him for the following days of vacation as we were traveling the state and unable to have him in our rental accommodations. After the first night we got a call at 8am stating that our dog barked most of the night. They told us this was a problem. They said they would give it one more night and if it continued it would be an issue. On the second morning we got another call and were told he barked again and he was not welcome to remain at the facility. This put us in a real bind as we were vacationing. We were told that they would allow him to do doggy daycare but then rescinded this offer when my husband came to pick up because they sAid they couldn't handle his barking and potty (pee) accidents (surprise to us!) We were left without dog care and were offered no compensation or refund. We seriously question the integrity of this facility. Our dog is not a barking /yapping dog and does not have potty accidents in our care. If you are planning to use this facility and your dog may bark- at times- I'd seriously think twice as you will find yourself without dog care mid-way through your dog's stay. VERY POOR SERVICE!
Lakes Region Pet Resort is a US Pet Store based in Center Harbor, New Hampshire. Lakes Region Pet Resort is located at 89 Daniel Webster Hwy, Center Harbor, NH 03226, USA.
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